Privacy Policy

Effective Date: 01/02/2025

1. Introduction Welcome to ChatSumo (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website (www.chatsumo.ai) and services.

2. Data Collection We collect the following personal information:

• Name
• Email address
• Phone number

3. How We Use Your Data We use your data for the following purposes:

• Providing and managing our AI automation services
• Processing payments and managing subscriptions
• Communicating with you about our services
• Improving our website and services

4. Third-Party Services We may share your data with third-party service providers to facilitate our services:

• Voiceflow (for chatbot automation) – GDPR compliant
• Stripe (for payment processing)
• OpenAI (for AI-powered interactions)
• Make.com (for automation and integrations)

5. Data Security & Compliance We implement industry-standard security measures to protect your personal data. Voiceflow, as a GDPR-compliant service, ensures the proper handling of data.

6. Your Rights You have the right to:

• Access, correct, or delete your data
• Withdraw consent for data processing
• Request information on how your data is used

7. Cookies & Tracking We may use cookies to enhance your experience. You can control cookie settings through your browser.

8. Contact Information For questions about this policy, contact us at: +61402080770 | 41 First Street, Black Rock, VIC, 3193 | support @ chatsumo.ai