Terms and Conditions

Effective Date: 01/02/2025

1. Introduction These Terms & Conditions govern your use of ChatSumo (“Company,” “we,” “our,” or “us”) and its services. By using our services, you agree to these terms.

2. Services Provided ChatSumo provides AI-powered automation solutions for service businesses, including chatbots, customer support automation, and appointment scheduling.

3. User Responsibilities

• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your account.
• You must use the service in compliance with applicable laws.

4. Payment & Subscriptions

• We offer both one-off and recurring subscription payments.
• Payments are processed securely via Stripe.
• Subscription fees are non-refundable unless stated otherwise.

5. AI Liability Disclaimer Our AI-powered services assist in automation but do not replace professional advice. We are not liable for decisions made based on AI-generated responses.

6. Data Usage & Ownership

• Users retain ownership of their data.
• We do not sell personal data to third parties.
• Data may be processed by third-party services listed in our Privacy Policy.

7. Termination of Service We reserve the right to suspend or terminate your access to our services if you violate these terms.

8. Governing Law These terms are governed by the laws of Australia.

9. Contact Information For inquiries regarding these Terms & Conditions, contact us at: +61402080770 | 41 First Street, Black Rock, VIC, 3193 |  chris@chatsumo.ai